- We use Australia Post eParcel for our shipments within Australia and AusPost International Courier Express for New Zealand
HOW MUCH IS POSTAGE?
- Standard eParcel shipping is $9 for orders under $50 and free for orders over $50
- Express eParcel shipping is $12
- New Zealand shipping is $9.95 for orders under $50 and free for orders over $50
HOW LONG DOES POSTAGE TAKE?
If you pay for Express Postage
- If you order before 11am Monday to Friday - your order will be dispatched the same day, if you order after it will be dispatched the next business day
- Depending on the Australia Post network and your location it may take 1-2 business days or more. For an estimate, please click here.
If you pay for Standard Shipping
- Australia Post stipulate 3-6 business days for delivery
WHERE IS E.L.F. STOCKED?
- All our stockists are listed on the website, please check there for your local store
HOW CAN I USE THE ACCOUNT OPTION?
- If you have purchased from elfcosmetics.com.au you can Log In as a registered user - first use the "Forgot my password" link to be sent a re-set option to your email and then put in a password you will remember and you are registered! You will see your previous purchases in here as well
- If you are a new elfette - simply Register an account
DOES E.L.F. TEST ON ANIMALS?
- We do NOT test on animals or endorse such practices. Our products do not contain animal derived ingredients. Beeswax has been replaced by synthetic beeswax and lanolin has been replaced by Bis-Diglyceryl Polyacyladinpale-2.We are also currently partners with PETA in the Caring Consumer Project.
ARE YOUR PRODUCTS VEGAN FRIENDLY?
- Our products do not contain animal derived ingredients.
- All Studio brushes are made from Taklon, which is a synthetic and anti-bacterial material.
ARE YOUR PRODUCTS GLUTEN FREE?
- Our products do not contain gluten or beeswax. However, please be aware that we cannot guarantee that the machinery used to process our products are completely gluten free.
ARE YOUR PRODUCTS HYPOALLERGENIC?
- All e.l.f. products are hypoallergenic and non-comedogenic. Ingredients are listed for each product. Please feel free to contact us for any more specific product questions.
DOES YOUR PRODUCTS CONTAIN ANY PHLATES OR PARABENS?
- Our products are free from phthalates, parabens, nonylphenol ethoxylates, triclosan, triclocarban, and hydroquinone. All skincare is also free from sulfates.